kkb8's Privacy Policy
This document provides a complete and transparent account of how your personal information is collected, used, protected, and disclosed on the kkb8 platform.
Introduction & Purpose of This Policy
kkb8 places the highest importance on the privacy of all its users. This Privacy Policy ("Policy") explains what information we collect about you when you use kkb8's website, mobile platform, or related services, why we collect it, how we use it, and how carefully we keep it protected.
By using our services, you are considered to have read and accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
kkb8 believes that the security of personal information is not just a legal obligation — it is an ethical commitment to our users. That is why we follow SSL encryption technology and internationally recognised data protection practices.
What Information We Collect
kkb8 may collect the following types of information when providing its services:
a) Information You Provide
When you create an account, log in, or contact us, you may provide the following information:
- Full name and age verification details
- Email address
- Mobile number (for bKash, Nagad, or Rocket transactions)
- National ID card or passport number (when identity verification is required)
- Payment-related information, such as your bKash, Nagad, or Rocket account number
- Information provided when contacting the support team
b) Automatically Collected Information
When you use our platform, the following information may be recorded automatically for technical reasons:
- Device IP address and browser type
- Operating system information
- Pages visited on the website and time spent
- Login time, logout time, and session-related information
- Game or betting activity history (for security and fraud prevention purposes)
- Cookie and local storage data
c) Information Received from Third Parties
We may also collect certain information from trusted third parties for the purposes of identity verification or fraud prevention. The applicable legal framework is followed in all such cases.
Why Your Information Is Used
kkb8 uses your information only for the following purposes:
Your basic information is needed to create, verify, and manage your account and to ensure secure login.
To correctly process your deposit and withdrawal requests and to confirm payments via bKash, Nagad, or Rocket.
To protect your account from unauthorised access and to detect suspicious activity.
To provide prompt and effective resolution of your complaints or queries and to improve the quality of support.
To understand which features are most useful to you and to improve the overall platform experience.
To keep you informed about important notifications related to your account and relevant offers.
Data Storage & Protection Methods
kkb8 takes both technical and organisational measures to protect your personal information. The key pillars of our protection approach are described below:
Encryption Technology
SSL (Secure Sockets Layer) encryption is used during the transmission of your data, keeping information out of reach of third parties. Sensitive data stored on our servers is also kept in encrypted form.
Access Control
Among kkb8's internal staff, only those with a professional need are permitted to access your personal information. All staff operate under strict confidentiality agreements.
Data Retention Period
Your information is retained for as long as your account remains active and for as long as necessary to provide services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations or resolve disputes. After that, data is securely deleted or anonymised.
Security Incident Response
In the event of any security breach, we promptly notify affected users and take every possible step to minimise harm.
Cookies & Tracking Technologies
kkb8 uses cookies to keep the website functioning correctly and to improve your experience. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential cookies: Without these, the website cannot function properly. They are necessary for maintaining login sessions, ensuring security, and similar purposes.
- Functional cookies: Used to remember your preferences and settings, such as your language preference.
- Analytics cookies: Help us understand how users are using the platform so we can further improve the quality of our services.
Cookie Controls
You can block or delete cookies at any time by changing your browser settings. Please note, however, that disabling certain essential cookies may cause some features of the site to not work correctly.
Sharing Information with Third Parties
kkb8 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
We work with trusted third parties for specific tasks such as payment processing (bKash, Nagad, Rocket), identity verification, and managing technical infrastructure. These service providers may only access information for their designated task and are bound to comply with the terms of our privacy policy.
Legal Obligations
Information may be disclosed in compliance with applicable law in response to a court order, legal process, or valid request from a government authority.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred. We will notify you in advance in such circumstances.
With Your Consent
For any purpose beyond those listed above, we will obtain your explicit consent before sharing information.
Your Rights & Choices
As a kkb8 user, you have certain important rights regarding your own information:
You have the right to know what information we hold about you and to receive a copy of it.
If any of your information is incorrect, you can request that it be corrected. Providing accurate information is also in your own interest.
In certain circumstances you may request that your personal information be deleted, though it may not be possible to delete all information if legal obligations exist.
You have the right to object to your information being processed for certain purposes, particularly in the case of marketing communications.
You may request to receive the information you have provided in a structured, commonly used format.
In certain circumstances you may request that processing of your information be restricted, such as while a dispute about the accuracy of the information is ongoing.
To exercise any of the above rights, please contact us at [email protected]. We will process your request within a reasonable time.
Protection of Minors' Information
kkb8 is for people aged 21 and over only. We do not knowingly collect information from anyone under the age of 21. If a parent or guardian becomes aware that their minor child has used our services, please notify us immediately. We will make every effort to delete the relevant information and close the account.
The age verification process is an important part of kkb8's responsible gaming policy. To learn more, visit our Responsible Gaming page.
Policy Changes & Updates
kkb8 may change or update this Privacy Policy from time to time, for reasons such as expansion of services, addition of new technology, or changes in law. When changes are made:
- The updated policy will be published on this page.
- The date of the change will be shown at the top of the page as "Last Updated".
- For significant changes, you will be notified by email or through a platform notification.
- Continuing to use the services after a new policy is published will be considered acceptance of the changes.
We therefore advise you to visit this page occasionally and read the latest policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated support team:
kkb8's live chat support is available seven days a week, 24 hours a day, in both Bengali and English.
We will process your request as quickly as possible and communicate with you with complete transparency. Protecting your information is our priority.
Need to know more or need assistance?
Read kkb8's terms and conditions or view the responsible gaming guidelines — we are always here for you.